Consultancy Services
Our diverse team of consultants brings a wealth of experience to our consultancy services, working across a wide range of safeguarding themes and sectors. Our work covers areas such as policy review and drafting, risk assessments, safeguarding case advice, and leadership development for new safeguarding leads.
We pride ourselves on offering a fully bespoke service, with clients approaching us for tailored solutions that meet their unique safeguarding needs. Whether supporting organisations to craft robust policies, conduct thorough risk assessments, navigate complex safeguarding cases, or build confidence and capability in safeguarding leads, we are committed to delivering high-quality, client-centred outcomes.
Below, you will find a selection of case studies showcasing how we have partnered with clients to deliver impactful and practical safeguarding solutions. These examples illustrate the breadth of our work and the collaborative approach we bring to every project.
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Case Study
Client: EFL
Problem
The EFL is the National Governing Body for 72 professional football clubs in England and Wales. Each club is an independent organisation and each had a different approach to safeguarding training, quite often contracting external suppliers when there was a staff training need. Part of the problem was this resulted in an inconsistent approach to safeguarding training. The EFL is dedicated to providing consistent, high-quality training to all its Clubs.
Solution
We were contracted to design, develop and deliver the safeguarding training provision to clubs. This included a national scoping exercise to assess the individual needs of Clubs and Designated Safeguarding Officers. National leaders in their fields have been contracted to deliver interesting and engaging content covering their subject expertise. The QA system has been created and implemented, providing outcomes for the client. Covid-19 has enabled Jennie Smith in her consultancy role to look at provision from a different angle, and as of Summer 2020, the training is being taken online either by video link or webinars.
Case Study
Client: British Horseracing Authority
Problem
Our Investigations Team was commissioned by Matt Mancini, Head of Safeguarding and Human Welfare, to provide investigation services relating safeguarding and human welfare.
Solution
As a result, our valued Consultant Chris Walker (former Detective Chief Inspector and Strategic Lead for Crime Investigations in Greater Manchester Police) was selected to lead on the investigations, and to provide support and advice to the Safeguarding Team.
Part of Chris’s role was to interview a number of vulnerable witnesses. Chris, as a trauma informed practitioner with 30 years policing experience, was able to sensitively support the witnesses. Chris also had the role of interviewer when dealing with the subject to concern, working with Matt at the BHA.
Chris also produced an Investigations Report, including recommendations.
The valued and trusted relationship continues with the BHA, most recently, our Director, Jennie Smith, was asked to deliver a bespoke Training Workshop to the Executive Board, and trained Matt Mancini on our In House ‘Train the Supervisors’ course, our accredited course, which will enable Matt to provide reflective supervision to his staff moving forward.
Case Study
Client: Royal Ballet and Opera
In 2023, we were commissioned by the Royal Ballet and Opera to provide Board Level Safeguarding Training. The brief was that the Board Members were all from Commercial backgrounds, and although RBO is a registered Charity, the nature of the services, and the global reputation meant that this was run very much as a business.
Jennie, our Director, worked closely with Head of Safeguarding, Legal and HR in order to refine the content of the slides to suit these particular board members. We created a bespoke handout for the delegates, to support their learning journey, and in order to have a reference moving forward, following the training, which took place on site in Covent Garden.
The workshop was 90 minutes long, and was interactive, in order to create more impact, and a longer lasting embedding of learning. Following the training, the Chief people Officer stated: “It was perfect. We couldn’t have asked for a better pitched training session.”
Case Study
Client: Standard Life
Our Founder Jennie worked with the Vulnerable Customer Team at Standard Life, part of the Phoenix Group, to create a bespoke ‘Mental Capacity’ training session for their Team.
Following a number of pre-training consultation sessions, Jennie created a bespoke training workshop, with supporting templates and Help Sheets to incorporate into every day practice for the front line staff moving forward.
Jennie and Jo, our Consultant with over 20 years of experience being a Child Protection/Family Law Solicitor, headed up to the brilliant Standard Life HQ in Edinburgh to deliver the day-long course with the Vulnerable Customer Team Leaders.
During the training, we were able to outline the Legislative Framework relating to the assessment of mental capacity, in an easy to understand and accessible way. The toolkits we provided for Standard Life have been distributed, staff trained internally, and rolled out through the business. This means that front line Call Handler staff and their line managers are now equipped to deal with cases when customers may lack capacity to make decisions about their finances, thereby enabling Standard Life to safeguard their clients and comply with the Financial Conduct Authority’s Consumer Duty Rules.
Case Study
Client: National Theatre
Problem
During Covid-19 lockdown, The National Theatre created an online resource for children to be able to communicate with other children online and share their creative work in a safe space. Each day a character called Madame Kalamazoo sends an email to the parent/carer with progressive personalised steps of a story for the child. The client is well aware of its obligations under current safeguarding guidance and looked to Safeguarding Today to assist in this aspect.
Solution
Jennie Smith worked with the production team to create a safe environment for children and their parents to enjoy the creative content. Working with the client, Jennie advised on the most efficient ways in which the online space could be made safe before the project launch https://www.madamekalamazoo.com/.
Case Study
Client: Premier Education Group
Problem
As an Ofsted-registered childcare provider, Premier Education Group must ensure that all safeguarding and child protection training is up-to-date and meets regulatory standards. With teams operating across multiple sites and a busy delivery schedule, they needed a safeguarding training partner who could provide flexible, high-quality support that would fit around their operational commitments. Finding a provider with both sector-specific expertise and adaptable training delivery was crucial.
Solution
Safeguarding Today partnered with Premier Education Group to deliver bespoke Level 3 Designated Safeguarding Lead training. To meet the client’s need for flexibility, we provided the training via virtual platforms, making it easily accessible for teams across locations. Our long-standing experience in supporting education providers ensured the content was tailored and highly relevant to their context, helping staff to confidently apply safeguarding best practice. Premier Education Group successfully met their safeguarding training obligations and strengthened the safeguarding culture within their organisation. Our flexible approach allowed staff to complete the training efficiently, without disruption to their day-to-day responsibilities, and provided them with the knowledge and confidence to carry out their safeguarding duties effectively.